MAT Customer Service Help Request
1 error prohibited this ticket from being saved
There were problems with the following fields:
Please enter your email address:
Subject of this help request
What type of issue or question do you have?
I have not received my MAT Online Learning Center new account confirmation email
I have forgotten my password or username
All other issues or questions
ONLINE CERTIFICATE problems
For Administrators ONLY - Request New Account
For MAT Trainers ONLY - ADD PROGRAM
I have checked my SPAM email folder, and the confirmation email is not there
I understand that my username is usually my email address, and I have tried that already
What are you trying to access?
Please describe your issue or question:
My problem is:
Date of Training:
I understand that the MAT Program will independently verify my employment status before creating this new account.
I understand that I must provide a secure, working, individual (not shared) email account AND a direct phone number as contact information for this account
I agree to notify the MAT Program if this email address or phone number changes
My secure individual email address:
My preferred password for the MAT Online Certificate system:
My mother's maiden name (to verify my identity in the future):
My child day program's name
My child day program's STREET address (no PO boxes):
My child day program's city:
I am a MAT Trainer
Name of this Program Location
Street Address of this Program Location
City of this Program Location
In case we need to contact you by phone, what is your phone number?
CAPTCHA verification is required.
Help Desk Software
by Freshdesk Support Desk